Introduction

These Terms and Conditions (“Terms”) apply to the use of the Malthouse Brew Supplies website (the “Website”) and the purchase of products from Malthouse Brew Supplies (“we”, “us”, or “our”). By using the Website or purchasing products from us, you (“you” or “your”) agree to be bound by these Terms.

Ordering and Payment

1. Ordering: You can place an order with us through our Website or by contacting us directly. All orders are subject to availability of stock and acceptance by us.
2. Payment: We accept payment by credit card, PayPal, or bank transfer. Payment must be made in full before we dispatch your order.
3. Prices: Prices are inclusive of GST and are subject to change without notice.

Delivery

1. Delivery Areas: We deliver to metropolitan areas of Perth, Western Australia. We do not deliver to rural areas or outside of Western Australia.
2. Delivery Times: We aim to dispatch orders within 1-2 business days of receiving payment. Delivery times may vary depending on your location.
3. Delivery Costs: Delivery costs are calculated based on the weight and size of your order.

Returns and Refunds

1. Returns: You can return products within 14 days of delivery if they are faulty or not as described. You must contact us to obtain a Return Merchandise Authorization (RMA) number before returning any products.
2. Refunds: Refunds will be processed within 5 business days of receiving the returned products.

Warranty and Liability

1. Warranty: We provide a 12-month warranty on all products against manufacturing defects.
2. Liability: We are not liable for any loss or damage caused by our products or services, except to the extent required by law.

Intellectual Property

1. Ownership: We own all intellectual property rights in our products, Website, and marketing materials.
2. Use of Website: You may only use our Website for lawful purposes and in accordance with these Terms.

Privacy

1. Privacy Policy: Our Privacy Policy applies to the collection, use, and disclosure of your personal information.
2. Consent: By using our Website or purchasing products from us, you consent to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy.

Governing Law and Jurisdiction

1. Governing Law: These Terms are governed by the laws of Western Australia, Australia.
2. Jurisdiction: Any disputes arising from these Terms will be resolved in the courts of Western Australia, Australia.

Changes to Terms

1. Changes: We may modify these Terms from time to time. If we make changes, we will post the revised Terms on this page and update the effective date.
2. Notice: You are responsible for regularly reviewing these Terms for changes.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Malthouse Brew Supplies
+61 8 9361 6424
admin@malthouse.com.au
45 Welshpool Rd, Welshpool WA 6106, Australia